Your Patient Journey

Your Patient Journey

From booking to post-care — AI by your side at every step.

  1. 01Book Consultation
  2. 02Records Gathering
  3. 03Care Plan Matching
  4. 04Visa & Arrival
  5. 05Treatment
  6. 06Post-Care Management
Your Journey

The Full Journey: 6 Steps

From booking to post-care — AI by your side at every step.

01
Step 01 · Intake

Book Consultation

Tell us about your condition and what you're looking for.

  • Needs Discovery
  • Initial Assessment
  • 1-on-1 Response
What we do
  • Capture your background, clinical context, and treatment goals.
  • Identify the records and follow-up points needed for the next step.
What you get
  • A clearer direction for care — not a cold start from zero.
  • A low-friction starting point you can build on.
02
Step 02 · Records

Records Gathering

Upload your records — AI matches you with the right specialists.

  • Image / PDF
  • AI Translation
  • Specialist Matching
What we do
  • Organize foreign-language records, lab reports, and imaging.
  • Generate a structured Chinese summary and begin matching.
What you get
  • Faster progression to hospital and specialist matching.
  • Lower cost of cross-language communication and record prep.
03
Step 03 · Plan

Care Plan Matching

A personalized care plan with transparent pricing.

  • Treatment Assessment
  • Clear Budget
  • Remote Consultation
What we do
  • Provide a treatment-direction assessment and cost estimate.
  • For complex cases, arrange remote consultation with doctors.
What you get
  • A clearer treatment path with budget boundaries.
  • Assess first, then decide whether to come to China.
04
Step 04 · Pre-Travel

Visa & Arrival

Bookings, visa, airport pickup, and bedside support — coordinated in one place.

  • Hospital Booking
  • Visa Support
  • Pickup & Escort
What we do
  • Coordinate hospital appointments, bed scheduling, and records prep.
  • Arrange visa support, airport pickup, and multilingual escort.
What you get
  • Pre-travel essentials sorted in one pass — no more fragmented handling.
  • A smoother, more reassuring cross-border travel-to-care handoff.
05
Step 05 · Treatment

Treatment

Coordinated support and companionship throughout your hospital stay.

  • Translation Support
  • Family Sync
  • End-to-End Escort
What we do
  • Provide translation, communication, and workflow support to close information gaps.
  • Keep family members in sync with key updates and milestones.
What you get
  • Focus on recovery during treatment — not on logistics.
  • A more stable sense of support for both patients and families.
06
Step 06 · Post-Care

Post-Care Management

Continued follow-up after discharge — distance doesn't break the connection.

  • Follow-up Scheduling
  • Records Archive
  • Remote Re-Consult
What we do
  • Coordinate with your attending physician on follow-ups and remote re-consults.
  • Maintain organized records for easy reference and continuity.
What you get
  • Continuous medical support after discharge — service doesn't end at the door.
  • More efficient follow-up visits and return trips to China.

Start Your Journey

Begin your cross-border care journey — with AI guiding every step.

Book Consultation Explore Hospitals